+44-3300-881388 info@vitell.co.uk

As reported on BBC Radio 4’s “You and Yours”, we are pleased to say that we have won a small victory against a company placing an unsolicited and illegal telephone call to us (a phone spammer). Whilst the amount received (one hour at our standard rate) does not reflect the amount of work we had put in to making our case, we do believe that from small acorns mighty oaks grow.
We would encourage everybody to list their numbers on either the TPS (Telephone Preference Service) or Corporate TPS lists – http://www.tpsonline.org.uk/ and actively chase any unsolicited callers for compensation due under the Privacy and Electronic Communication Regulations (PECR, here).
We will assist all customers in tracking down unsolicited callers in any way we are able. In addition, we can provide ACR (Anonymous Call Rejection) which, we have found, dramatically reduces the numbers of these calls you have to spend time on in the first place.