+44-3300-881388 info@vitell.co.uk

Due to the increasing number of illegal[1] telephone calls we receive, we have made the decision not to accept calls with withheld, unavailable and invalid caller IDs. Anybody wishing to call us should ensure that their caller ID is correctly displayed. In the event that a genuine caller is unable to release their caller ID, we will continue to accept all calls on our premium rate (10p/min) telephone number, 08717038877 and we are more than happy to call you back.

We are sorry to have to exclude potential customers from our services, but at several calls a week (several a day on some occasions), the benefit of excluding withheld/unavailable/invalid numbers far exceeds the potential loss.

If the relentless receipt of illegal or annoying calls is a problem for you, Vitell are able to offer call exclusion to all our customers free of charge.

[1] Our telephone numbers are registered with the Telephone Preference Service (TPS) and unsolicited calls to these numbers are a breach of of Section 30(1) of the Privacy and electronic Communications (EC
Directive) Regulations 2003.