Vitell: Selling names and numbers (we don't!)

About us:

Vitell is a UK based Asterisk, Linux and RouterOS consultancy and telecoms service provider specialising in bespoke vendor-independent solutions for the office and call centre environments. Our client base is spread over the UK and over 50% of our business is generated from word of mouth referral. In addition to providing IT and Telephony hardware, Vitell also offer consulting services to business experiencing problems with their current systems or wishing to deploy new systems across their business.
We have provided Asterisk systems since 2004 and have presented to conferences at Astricon Europe 2005, Astricon UK 2006, Astricon USA 2006, Astricon USA 2007 and Digium Asterisk World 2008. We provide consultancy services to national and international organisations (the US, Malaysia and South Africa), including three FTSE 100 companies and we are the preferred Asterisk training provider for an international telecommunications company!
Our main areas of expertise are: Asterisk (including TrixBox, FreePBX, FreeSwitch, Queuemetrics and Vicidial), VoIP in general, Linux, VMS, network design, management and maintanace and network security. We are able to undertake short or long term projects as well as ad-hoc hourly based work.

Asterisk
"Asterisk is the world's leading open source PBX, telephony engine, and telephony applications toolkit."

We started working with the Asterisk platform in the summer of 2004. We provide consultancy, support, maintenance and training for the Asterisk platform. Our senior partner, Nicholas Barnes, has spoken at Astricon conferences in the US (Arizona, Georgia and Texas), Spain and the UK. In addition, we have provided Asterisk training for UK and international clients. We're not allowed to name names, but we have provided Asterisk training for a very large British communications PLC!

To compliment our Asterisk skills, we offer hosted telephony services, call routing and a completely customisable communications infrastructure.

Linux
"Linux is a free Unix-type operating system originally created by Linus Torvalds with the assistance of developers around the world."

We have been working with Linux for over fifteen years and currently provide consultancy, support and maintenance for the Linux OS.

RouterOS
RouterOS is MikroTik's OS for x86 hardware and their own Routerboards. RouterOS provides features such as routing, firewalling, bandwidth management, wireless access point, backhaul link, hotspot gateway, VPN server and more. Due to its cost (a unit suitable for a medium sized office is priced at around GBP60) and feature set, it is fast becoming the de-facto edge device. Popular in continental Europe for some time, RouterOS is now making headway in the UK and we are pleased to be able to offer consultancy, support, maintenance and training for these amazing devices.

Broadband
Be it voice or data, no modern application can function without reliable Internet connection. We are pleased to be able to offer Leased Lines, ADSL and Ethernet connections to your doorstep. Unlike most ISPs, we are able to provide redundant connections with automatic failover, bonded ADSL lines and as many real IP addresses as you can justify. In addition, we are able to supply fully route-able IPv6 address space and even IPv6 only connectivity!

Wednesday, October 12, 2011

Selling names and numbers (we don't!)

We have recently received a complaint from a gentleman who was informed by somebody who cold-called him that we sold them his contact details.

To avoid any confusion whatsoever, we have not and do not sell lists of people's names, addresses and telephone numbers. We are a telecommunications services supplier, not a list broker. We do not collect/own/sell any personal information - quite simply, that's not what we do.

We are registered under the Data Protection Act. If you would like to make an enquiry under this act, we make a £10 charge (plus a £12 administration charge if payment is made by cheque). In return, the chances are that you will receive a letter stating that we have never heard of you and do not have any of your details on file. Please don't waste your money or our time!