About us:

Vitell is a UK based Asterisk, Linux and RouterOS consultancy and telecoms service provider specialising in bespoke vendor-independent solutions for the office and call centre environments. Our client base is spread over the UK and over 50% of our business is generated from word of mouth referral. In addition to providing IT and Telephony hardware, Vitell also offer consulting services to business experiencing problems with their current systems or wishing to deploy new systems across their business.
We have provided Asterisk systems since 2004 and have presented to conferences at Astricon Europe 2005, Astricon UK 2006, Astricon USA 2006, Astricon USA 2007 and Digium Asterisk World 2008. We provide consultancy services to national and international organisations (the US, Malaysia and South Africa), including three FTSE 100 companies and we are the preferred Asterisk training provider for an international telecommunications company!
Our main areas of expertise are: Asterisk, TrixBox, FreePBX, FreeSwitch, VoIP, Linux, VMS, network design, management and maintanace and network security. We are able to undertake short or long term projects as well as ad-hoc hourly based work.

Asterisk
"Asterisk is the world's leading open source PBX, telephony engine, and telephony applications toolkit."

We started working with the Asterisk platform in the summer of 2004. We provide consultancy, support, maintenance and training for the Asterisk platform. Our senior partner, Nick Barnes, has spoken at Astricon conferences in the US (Arizona, Georgia and Texas), Spain and the UK. In addition, we have provided Asterisk training for UK and international clients. We're not allowed to name names, but we have provided Asterisk training for a very large British communications PLC!

To compliment our Asterisk skills, we offer hosted telephony services, call routing and a completely customisable communications infrastructure.

Linux
"Linux is a free Unix-type operating system originally created by Linus Torvalds with the assistance of developers around the world."

We have been working with Linux for over fifteen years and currently provide consultancy, support and maintenance for the Linux OS.

RouterOS
RouterOS is MikroTik's OS for x86 hardware and their own Routerboards. RouterOS provides features such as routing, firewalling, bandwidth management, wireless access point, backhaul link, hotspot gateway, VPN server and more. Due to its cost (a unit suitable for a medium sized office is priced at around GBP60) and feature set, it is fast becoming the de-facto edge device. Popular in continental Europe for some time, RouterOS is now making headway in the UK and we are pleased to be able to offer consultancy, support, maintenance and training for these amazing devices.

Broadband
Be it voice or data, no modern application can function without reliable Internet connection. We are pleased to be able to offer Leased Lines, ADSL and (from April 2009) Ethernet connections to your doorstep. Unlike most ISPs, we are able to provide redundant connections with automatic failover, bonded ADSL lines and as many real IP addresses as you can justify.

Wednesday, April 15, 2009

Vitell announce FREE call diversion services

We are pleased to announce that we now provide call diversion services with a couple of twists. Firstly, they're free. Secondly, we provide you with statistics to show who's calling.

Using our state of the art call management system, we can provide you with one or more non-geographic numbers. You point these at your real world telephone numbers (or SIP address if you want the calls delivered over the Internet) and we take care of the rest. Unlike other services, we provide you with free information showing who's calling your numbers at what time of day and also when calls are abandoned or lost because you don't have capacity to take them. We can also queue calls if required (if your number is engaged) or automatically send calls to voicemail. The possibilities are endless!

If your company advertises in several places, simply use a different number in each publication. Use our free statistics to help you maximise your return on investment.

For more information, please call us on 01676-530540 or e-mail info@vitell.co.uk.
at 08:53 0 comments
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Wednesday, April 08, 2009

Vitell announce FREE fax to e-mail services

Vitell are pleased to announce that we are now able to offer free fax to e-mail services.

Quite simply, we set up a virtual fax machine on one of our 0844 numbers and e-mail incoming faxes as PDF files directly to your inbox. In addition, we digitally sign the PDFs just in case you need to prove that you haven't altered them in any way. Every month we e-mail an audit report detailing the faxes you have received to individual numbers.

We are also able to offer fax to e-mail on standard UK geographic numbers for a setup fee of £10 and ongoing charges of £7/month (all excluding VAT).

For more information about the services Vitell offer, please call us on 01676 530540, e-mail info@vitell.co.uk or fax 01676-530541.
at 08:35 0 comments
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